Updated June 2026

Privacy Policy Aladdin96 – Your Data, Our Responsibility

Your privacy is not merely a legal formality to us. aladdin96 takes seriously every piece of information you entrust to us, and we want you to have a clear understanding of how it is protected.

Effective Date: 1 June 2026 Malaysia PDPA Compliance 256-bit SSL
256-bit
SSL Encryption
PDPA
Malaysia Compliance
0
Sale of Data to Third Parties
24/7
Security Monitoring

1Introduction

Aladdin96 ("we", "Platform") respects the privacy of every user and is committed to protecting your personal information. This Privacy Policy explains the types of data we collect, how it is used, who it may be shared with, and your rights as a data owner.

This Policy applies to all users of the aladdin96 platform, including our official website, mobile app, and any related services. By using any part of our platform, you agree to the processing of data as described in this document.

Important note: This Privacy Policy should be read alongside our Terms and Conditions. In the event of any conflict, the Terms and Conditions shall apply to matters relating to platform usage, while this Privacy Policy applies to matters relating to personal data processing.

2Personal Data We Collect

Aladdin96 collects the personal data necessary to operate our services safely, meet legal requirements, and deliver the best experience to our members.

Data You Provide Directly

Data Category Example Information Purpose
Identity Full name, date of birth, gender Account verification & KYC
Contact Phone number, email address Communication & Notifications
Documents MyKad copy, utility bill KYC & AML Compliance
Finance Bank account number, transaction records Deposit & withdrawal processing
Login Username, password (encrypted) Account Security

Automatically Collected Data

  • IP address and device information (operating system, browser type)
  • Approximate geolocation data based on IP address
  • Game session records, access dates and times
  • Usage data within the aladdin96 mobile app
  • Cookies and device identifiers for an improved user experience

3How We Use Your Data

All data collected by aladdin96 is used solely for legitimate purposes directly related to delivering our services. We do not process your data for undisclosed purposes without your explicit consent.

  • Create and manage member accounts and process financial transactions.
  • Conduct identity verification (KYC) in compliance with anti-money laundering (AML) laws.
  • Send transaction notifications, promotions, and relevant platform updates.
  • Detect and prevent fraud, unauthorised access, and platform abuse.
  • Analyse usage patterns to improve the user experience and develop new features.
  • Comply with legal and regulatory obligations applicable to online gambling platforms.
  • Provide effective customer support when you contact our team.

Legal basis for processing: Your data is processed on the basis of contract performance (to provide services), legal compliance (KYC/AML), legitimate interests (platform security), and your consent (marketing communications).

4Sharing Your Data with Third Parties

Aladdin96 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data is only shared in limited, legitimate circumstances as outlined below:

Technical Service Providers

We work with trusted technical service providers (such as payment processors, cloud service providers, and game developers) who only access data necessary to perform their functions, and are bound by strict confidentiality agreements.

Regulatory Authority

Aladdin96 will disclose personal data when required by law, such as requests from the Royal Malaysia Police, Securities Commission, Bank Negara Malaysia, or relevant regulatory bodies in connection with investigations or compliance matters.

Cross-border transfers: Where data needs to be transferred to servers located outside Malaysia, we ensure protection equivalent to the Personal Data Protection Act 2010 (PDPA) is upheld, including the use of approved standard contractual clauses.

5Data Security

Aladdin96 implements technical and organisational security measures in line with industry standards to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

  • Data encryption in transit using TLS 1.3 and 256-bit SSL protocols.
  • Data encryption at rest for all sensitive information, including financial details.
  • Passwords are stored in hashed form using an irreversible algorithm.
  • Strict role-based access control (RBAC) for internal staff.
  • Security audits by independent third parties are conducted on a regular basis.
  • 24/7 threat monitoring with a trained incident response team.

While we take all reasonable precautions, no security system can guarantee 100% protection against every threat. We encourage you to play your part in keeping your account secure by using a strong password and never sharing your login credentials.

6Cookies & Tracking Technologies

The aladdin96 platform uses cookies and similar technologies to enhance the user experience, maintain session security, and analyse usage patterns. Cookies are small text files stored on your device.

Types of Cookies We Use

Essential Cookies – Required for core platform functionality Session Cookies – Maintain your login status Analytics Cookies – Help us understand how the platform is used Performance Cookies – Monitor speed and reliability Preference Cookies – Remember your language choices and settings Functional Cookies – Enable personalised features

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the aladdin96 platform.

7Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by aladdin96. To exercise any of these rights, please contact our support team.

👁️
Right of Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 working days.

✏️
Right to Rectification

If the data we hold is inaccurate or out of date, you may request a correction via your account settings or through customer support.

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Right to Erasure

You may request deletion of your personal data. However, certain data may need to be retained for legal compliance purposes.

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Right to Object

You may object to the processing of your data for specific purposes, such as direct marketing communications, at any time.

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Right to Data Portability

You may request your data in a structured, machine-readable format for transfer to another service provider.

8Children's Privacy

The aladdin96 platform is for users aged 18 and above only. We do not knowingly collect or process personal data of children under the age of 18.

Actions in the event of unintentional collection: If we determine that we have collected personal data from a child without appropriate consent verification, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who believe their child has registered on our platform may contact the support team for prompt action.

9Data Retention & Deletion Period

Aladdin96 retains your personal data only for as long as necessary for the stated purposes or as required by law. The following are general guidelines for our retention periods:

  • Active account data: For the duration your account is active and for any required period following account closure.
  • Financial transaction records: Minimum 7 years for compliance with Malaysia's tax and AML laws.
  • KYC Documents: Minimum 5 years after account closure in accordance with regulatory requirements.
  • Support communication logs: 3 years for dispute resolution purposes.
  • Anonymous analytics data: May be retained indefinitely in aggregated form without personal identifiers.

Once the required retention period has elapsed, data will be securely deleted using methods that ensure recovery is not possible.

10Amendments to the Privacy Policy

Aladdin96 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features.

For significant amendments, we will provide notification via your registered email or a prominent notice within the platform at least 14 days before the changes take effect. Continued use of the platform after the effective date indicates your acceptance of the updated Policy.

We recommend you review this page periodically. The "Last Updated" date at the top of this document indicates when the most recent amendments were made.

11Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by aladdin96, please contact us through the following channels:

Live Chat
Available 24/7 via the chat icon on the aladdin96 website or app.
Email
[email protected] – Response time is typically within 2 business days.
Customer Support
Contact our support team, available to assist in both Bahasa Melayu and English.

Why Your Data Secure With Us

Data protection is not an afterthought — it is built into every layer of the aladdin96 platform.

🔐
End-to-End Encryption

All data transmitted between your device and aladdin96 servers is protected by 256-bit SSL encryption — the same standard used by banking institutions.

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Malaysia PDPA Compliance

Our privacy policy is built in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring you are protected under local law.

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Regular Security Audits

Our data security systems are periodically audited by independent third parties to identify and patch any vulnerabilities before they can be exploited.

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No Data Sales

Your data has never been and will never be sold to third-party advertisers or data brokers. Your information belongs to you — it is not a commodity to be traded.

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Controls in Your Hands

The privacy settings in your account let you manage communication preferences, access your data, and submit a deletion request with ease.

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Rapid Incident Response

In the event of any data security incident, we are committed to notifying affected members within 72 hours, in line with industry best practices.

A platform that respects your privacy.

With aladdin96, you play with peace of mind — knowing your data is protected, your transactions are secure, and your privacy is respected at all times.

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Bahasa Melayu